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Ask A Librarian Library@TCC
Chat, browse, share, 24/7.
24 hours a day, 7 days a week a librarian is waiting online to answer your questions in a personal,
confidential chat. Transcripts of your chat session will be sent to your TCC email account. The librarian
may or may not be a TCC librarian. Instructions for setup.
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Great for users of compatible mobile devices
to connect
with their librarian. In addition, smart phone users
can download a direct link to this widget onto
their home screen
to begin a session without first navigating
to the library website via their mobile browser. |
 How
Do I? page
for frequently asked questions or use HELP buttons
in online resources.
 Email
a TCC librarian who will respond to requests
usually within 24 hours. Be sure to include a subject line
so your email is not mistaken for a spam message.
TCCHelp
Desk for questions about BlackBoard, SIS,
Registration, myTCC
 Call
the Reference Desk during business hours
for assistance locating, using, or citing information.
Chesapeake
Campus 757-822-5162
Norfolk Campus
757-822-1101
Portsmouth
Campus 757-822-2134
Virginia Beach
Campus 757-822-7152
Visual Arts Center 757-822-1885
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Call
the Circulation Desk during business hours for fines, reserves, renewals, holds.
Chesapeake Campus
757-822-5160
Norfolk Campus
757-822-1100
Portsmouth Campus
757-822-2130
Virginia Beach
Campus 757-822-7151
Visual Arts Center 757-822-1885
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Government Information
Online Chat or email with a government documents
Librarian who specializes in answering
questions
about government information.
LRCLive and Internet Explorer
setup:
For basic (non-cobrowse) service your Internet Explorer
must accept cookies and have
JavaScript enabled.
For all the bells and whistles and to cobrowse:
1. Microsoft Windows (2000 or XP) for IE6. Microsoft Windows
(XP or Vista) for IE7
2. A web browser with JavaScript enabled: Microsoft Internet
Explorer 6 or Microsoft Internet Explorer 7.
3. A Java Virtual Machine such as the Sun Run Time Environment
1.4.X, 1.5.X and 1.6.0_02 or the Microsoft Virtual Machine
4. A connection to the Internet (the faster the connection
the better the experience)
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