TCC Home Page             


Welcome CenterAcademicsWorkforce SolutionsNew StudentsCurrent StudentsFaculty and StaffDonorsCommunity
rollover the links above to activate the sub menus
Bb, Email, SIS
myTCC myTCC Library


News Releases @ TCC




Training programs focus on in-demand job skills


HAMPTON ROADS, Va. – (Dec. 2, 2008) – Tidewater Community College launches five new certificate programs this spring and one in fall 2009 – all based on workforce needs assessments.

The new Career Studies Certificate programs are: Class B Truck Driving; Customer Service; Fire Science Supervision; Network Enterprise Administrator - Windows 2008; and Geographic Information Systems (GIS), launching next fall.

Class B Truck Driving: The Class B commercial driver’s license qualifies a person to drive dump trucks, straight trucks and cement mixers. It also prepares a driver to operate school buses and passenger buses. According to Economic Modeling Specialists Inc. (EMSI, 2008), the job market in South Hampton Roads for commercial drivers is growing with more than 350 new and replacement positions per year through 2013. The median salary for a beginner Class B driver is approximately $13 per hour driving trucks and buses, with cement-mixer drivers earning at least $15 per hour.

Customer Service: Well suited for prospective call-center employees and people returning to the workforce, this certificate starts with 12 core credit hours on topics from keyboarding to customer service management. Students can take the entire core credits in one semester or spread the classes out over two to three semesters.

Completing the core classes – offered on Fridays and Saturdays – guarantees participants an interview with at least one firm. To earn the 24-credit certificate, students then take 12 credits of elective classes that can be customized per employer. Career opportunities include representative for account services, customer service, sales, service information or technical support. TCC partners on the program with Canon ITS, Cox Communications and Cegedim Dendrite.

Fire Science Supervision: Firefighters in Hampton Roads seeking to meet promotion requirements are looking to higher education. Most fire departments require an associate degree or a predetermined amount of college credits for promotion. Based upon input from the Fire Science Advisory Committee and the area’s Fire Chief’s Association, TCC designed a certificate that addresses requirements of the Fire and Emergency Service Higher Education curriculum, to prepare professionals for the advancement examination in their respective fire departments.

According to Economic Modeling Specialists Inc. (EMSI, 2008), there are about 2,000 paid and volunteer firefighters in South Hampton Roads. The job market is expected to command more than 110 new and replacement jobs per year through 2013. Most of these positions are apprentice and front-line firefighters – the audience for this certificate.

Geographic Information Systems: From city planning to disaster response to a region’s pest control, the use of GIS has become the norm, evolving into an in-demand career track. GIS – using computer technology for manipulation, analysis and display of digital geographic data – includes cartography (mapping), spatial analysis, remote sensing, global positioning systems and surveying.  

Locally, GIS is in the top 10 fields for projected employment growth this decade. Local labor market data from Economic Modeling Specialists Inc. (EMSI, 2008) indicate the need for more than 600 new and replacement positions in jobs such as cartographers, surveyors, mapping technicians and a variety of drafting and technical support positions through the year 2013. The median hourly wage for these positions is more than $20.


Network Enterprise Administrator - Windows 2008: As Microsoft retires the Windows 2003 Server software/operating system and gradually phases out technical support, business and industry are upgrading their systems to Server 2008. As with other information technology fields, TCC’s curriculum must be updated frequently to meet industry needs. The new certificate prepares graduates to enter a workforce using Server 2008 products and to work as server administrator, server systems administrator, monitor operator, local area network administrator, enterprise systems administrator, IT system administrator, enterprise security administrator or systems architect.

This new certificate also includes courses linked to the Microsoft Certified Technology Specialist (MCTS) certification and two Microsoft Certified IT Professional (MCITP) certifications—Server Administrator and Enterprise Administrator—as well as the Microsoft Certified Professional (MCP) certification. 

For more information on the new Career Studies Certificates, call TCC’s Information Center, 822-1122, or search the web site,


Laurie White
Media Relations

Celebrating its 40th year, Tidewater Community College - the largest provider of higher education and Workforce Solutions services in Hampton Roads - enrolls nearly 40,000 students and has the second largest undergraduate student body in Virginia. The 23rd highest producer of associate degrees in the nation, and the 35th largest community college, TCC is among the 20 fastest-growing large two-year institutions in the United States. Founded in 1968 as a part of the Virginia Community College System, the college serves the South Hampton Roads region with campuses in Chesapeake, Norfolk, Portsmouth and Virginia Beach as well as the TCC Jeanne and George Roper Performing Arts Center in Norfolk’s theater district, the Visual Arts Center in Olde Towne Portsmouth and a regional Advanced Technology Center in Virginia Beach. Forty-six percent of the region’s residents attending a college or university in Virginia last fall were enrolled at TCC. For more information, visit