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Service Learning @ TCC

Serving Smart: Tips for Risk Management

Whenever you enter a community with which you are unfamiliar, some risk is involved. Here are some Basic Guidelines For Getting Started.

Know your site supervisor
  Ask him/her questions about the area. Solicit his/her advice on what precautions you need to take to avoid difficult situations.
Familiarize yourself with the area
  Get to know the location of phones, 24-hour stores, police stations, fire stations, agency staff, other area service agencies and local businesses.
Know the rules of the site
  These rules are in place to insure the most efficient functioning of the operation. Rules about training requirements-such as background checks, confidentiality pledges, or immunizations-are intended to protect both you and the people with whom you are working.
Be accessible
  Give the phone number of your service site and a schedule of your hours to a relative or friend before leaving to do community service.
Work in pairs
  Try not to be alone with clients without adequate supervision.
Stay informed
  Stay in touch with your fellow agency workers and keep up with incidents and issues affecting the area in which you serve.
Trust your instincts
  Sometimes the only indication you will have about impending problems is your "gut feeling." These feelings are enough of a signal to take precautions or simply suspend your activity-but be sure to explain them to your supervisor.
Do what feels right
  If you do not feel comfortable or safe participating in a certain activity; do not hesitate to share your feelings with your site supervisor. You are not required to participate in any activity that makes you feel uncomfortable or unsafe.

(Adapted from The University of Richmond 's Service-learning Student Handbook)

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