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College Administration

Executive Staff


Susan M. James


Susan M. James


Susan M. James is Special Assistant to the President and Chief of Staff. She manages all operations in Office of the President and supervises the duties and responsibilities of the office’s staff. As staff liaison to the College Board, she maintains ongoing communication between the president’s office and board members. She manages schedules and all board meetings, and she oversees board archives.

James was directly involved in the execution of cultural initiatives for the Office for Intercultural Learning and played a primary role in establishing and managing its funding. She helped lead the establishment of the TCC Chapter of the American Association for Women in Community Colleges in 2014-15.

A founding and current member of the Board of Directors for the TCC Alumni Association, James is passionate about the student experience and her fellow alums, frequently facilitating a “dining etiquette” luncheon where a variety of students are taught proper dining protocol. She manages several annual college-wide events that bridge the gap between the college and its surrounding communities. Previously, she coordinated the logistics and managed the dues and invoices for 23 institutions that make up the Council of Presidents under the leadership of the VCCS Chancellor.

James enlisted in the Navy in April 1984 and retired in April 2008 as a Senior Chief Yeoman with 24 years of distinguished service. Her personal and professional travels include visits to Canada, Spain, Greece, Italy, France, Turkey, Israel, Croatia, Switzerland, Germany, Bahrain, United Arab Emirates, England, Belize, Cuba, St. Thomas, Cayman Islands, Bahamas, Mexico and the Dominican Republic.

James mentored coworkers and college students and coached a recreational volleyball team for more than four years. She dedicated numerous hours throughout the years on community service projects and particularly enjoyed refurbishing a shelter for homeless women and children in Virginia Beach.

James holds a master’s degree of public administration from Troy University and a bachelor’s in human resources from St. Leo University. She graduated from TCC in 1992 with an associate degree in office systems technology. She is a native of Kingston, Jamaica, and she and her husband, Lancelot, have two daughters, Christine and Cheyanne.