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Community Resources during COVID-19

The Virginia Department of Social Services Common Help page is a great place to start if you find that you need support services during the COVID-19 crisis. This page contains resources for child care, energy assistance, food, health care, and other critical needs.

Virginia residents may call 211 for questions regarding housing, food, rent, and medication assistance.

Academic Assistance

Hampton Roads Workforce Council offers a series of engaging workshops and tutoring sessions to assist youth between 14 to 24.  The workshops will focus on three specific areas: career development, financial literacy, and job search assistance.  Workshops will be held at 11:00 am and 2:00 pm every Tuesday and Friday for the duration of the social distancing period. The organization is also offering weekly tutoring sessions twice a week on Wednesdays from 2:00 to 4:00 pm and Thursdays from 5:30 to 7:30 pm. Register for the events here. For Youth Services information, contact Christina Brooks at either (757) 373-8732 or

Addiction Support

Alcoholics Anonymous. Tidewater Intergroup council of Alcoholics Anonymous hosts online meetings 7 days a week. Find a list of meetings here.

Al-Anon. Tidewater Area Al-Anon and Alateen groups host conference calls and virtual meetings. Find a list of meetings here.

Narcotics Anonymous. Tidewater Area of Narcotics Anonymous hosts virtual meetings. Find a list of meetings here. For 24/7 support, call 866-972-5055.

Virginia Beach Opioid Addiction Warmline provides support for residents struggling with opioid addiction. Email here.

Child Abuse

Local social services organizations are responsible for investigating child abuse and neglect. The Commonwealth of Virginia has a 24/7 Child Abuse Hotline: 800-552-7096

Child Care

Child Care Aware of Virginia
Child Care Aware of Virginia is a community-based network of child care and early education specialists. We deliver services to families, child care professionals and communities, working to increase the accessibility, availability and quality of child care in Virginia.

Virginia Department of Social Services
The Child Care Subsidy Program assists families in paying child care costs for children under age 14 who are not eligible to attend public school during the part of the day when public education is available, or children with special needs under age 18 who reside with the applicant. If you are eligible and are approved for services, the Subsidy Program can pay a portion of your child care costs directly to the child care provider. Check eligibility and apply here.

Domestic and Intimate Partner Violence

The YWCA of South Hampton Roads
YWCA provides shelter and crisis services to children, men, women, and LGBTQ individuals of all ages, races, cultures, and economic backgrounds who are escaping interpersonal violence, stalking, and/or human trafficking in order empower victims and break the cycle of violence. 24/7 Coordinated Crisis Response Hotline at 757-251-0144.

The HER Shelter, Inc.
Help and Emergency Response, Inc. provides leadership, advocacy, and resources to survivors and communities affected by Domestic Violence, Sexual Violence, Stalking, and Human Trafficking. 24/7 Coordinated Crisis Response Hotline at 757-251-0144

Samaritan House
Samaritan House offers housing, case management, counseling, victim advocacy, transportation, medical assistance, food assistance, group therapy, job training and more to individuals and families experiencing domestic violence, sexual assault, human trafficking or homelessness. 24/7 Coordinated Crisis Response Hotline at 757-251-0144.


The Virginia Employment Commission provides unemployment insurance benefits for individuals who have lost their income. Apply for Virginia unemployment insurance benefits here.

The Virginia Poverty Law Center provides information to Virginia residents who have become unemployed as result of COVID-19 Pandemic. A very helpful publication, Seven Things to Know if You’ve Lost Your Income, provides information for individuals who have recently lost their income.

Energy Assistance

Dominion Energy* offers several short-term and long-term options for individuals seeking assistance with paying their electric bills.  866-366-4357

Financial Assistance

Temporary Assistance for Needy Families (TANF)
The TANF program provides eligible families with a monthly cash payment to meet their basic needs. Apply for TANF here.

Catholic Family Charities
Catholic Charities provides financial assistance only for rent/mortgage and utility help for families facing unforeseen difficulties. Catholic Charities takes referrals for financial assistance from the Regional Housing Crisis Hotline available by calling 757-587-4202.

Food Assistance

The Community Feed at TCC  provides healthy food options for TCC students in an engaging downtown environment at MacArthur Center.  As simple as any online ordering service, TCC students can place orders for meal kits online, schedule a time for pick-up and retrieve packaged food at the counter. Meal kits will include ingredients to prepare a meal for four at home. Three meal kit options will be available each week, and students may select two meal kits for pick-up. You must schedule your appointment and select your meals to complete the online ordering process. Available by appointment only Tuesdays and Thursdays from 11:30 to 4 p.m. First-time click here. Return visitors click here.

Supplemental Nutrition Assistance Program (SNAP)
Supplemental Nutrition Assistance Program (SNAP) can be used like cash to buy eligible food items from authorized retailers. Apply for SNAP here.

Local public school systems are scheduled to begin a virtual fall semester, and plans for food services are currently under development.  The information provided below is accurate as of the date of this document. Please call ahead before visiting any of the locations. Please check back for more updated information.

Jewish Family Services of Hampton Roads
JFS provides food assistance to all local families in need through our Communitywide Food Pantry. Individuals and Families, regardless of affiliation, can receive food assistance once a month. The Pantry is open Monday and Tuesday mornings from 10:00 am to 12:00 noon. The Pantry is located at 5000 Corporate Woods Drive in Virginia Beach.

The Foodbank of Southeastern Virginia
The Foodbank of Southeastern Virginia can help identify locations for individuals and families to receive food.

Union Mission Ministries
The Union Mission provides shelter and meals to men, women, and children in the community. Emergency Shelter: 757-627-8686 (men, ext. 200; single women, ext. 354; women with children, ext. 351).

Cover Virginia
On this website you can learn about Virginia’s Medicaid and FAMIS programs for children, pregnant women and adults. You can also get information about health insurance options available through the Federal Marketplace. You can apply online or search for someone who can assist you with your application.

Eastern Region Virginia Department of Health COVID-19 Hotline, 757-683-2745 (for non-medical questions).

HIV/AIDS Resources

The LGBT Life Center of Hampton Roads
LGBT Life Center (formerly ACCESS AIDS Care/The LGBT Center of Hampton Roads) provides programs and services to individuals and families impacted by HIV/AIDS in Hampton Roads. Our services include medical case management, housing, meals, transportation, outreach, prevention, education, and free HIV/STI testing. 757-640-0929.

Housing and Homelessness

Family Engagement Services
Virginia Department of Social Services Department of Family Engagement Services provides assistance to non-custodial parents who struggle with housing, employment, or another barrier.

Union Mission Ministries
The Union Mission provides shelter and meals to men, women, and children in the community. Emergency Shelter: 757-627-8686 (men, ext. 200; single women, ext. 354; women with children, ext. 351).

The Virginia Poverty Law Center
The Virginia Poverty Law Center has a number of resources for tenants and homeowners here. And a helpful FAQ on Evictions During COVID-19.

Immigrant Resources

The Virginia Povert Law center provides up-to-date information for immigrants attempting to access immigration benefits during the COVID-19 pandemic.

Mental Health Resources

Mental Health America
To aid individuals and communities during this time, MHA has compiled a range of resources and information.

Catholic Family Charities of Eastern Virginia
Catholic Family Charities offers day and evening counseling services on a sliding scale. Please call 757-467-7707 on the Southside and 757-875-0060 on the Peninsula.

The Virginia Department of Medical Assistance Services has an array of behavioral health resources available.

The City of Chesapeake Department of Integrated Behavioral Healthcare is providing emergency and behavioral telehealth services. Residents can access emergency services 24 hours a day by calling 757-548-7000. To enroll in behavioral telehealth services call 757-547-9334 between 8:00 am and 5:00 pm Monday through Friday.

Norfolk Community Services Board provides services to Norfolk residents in a behavioral health crisis. Persons in a behavioral health crisis are asked to call (757)664-7690 prior to going to a hospital emergency room. Residents who would like support by phone by a Peer Counselor, call the Warm Line at 757-664-6683.

The City of Portsmouth Department of Behavioral Healthcare offers an array of services to address mental health, recovery, suicide prevention, and other behavioral health needs. If experiencing a psychiatric emergency with thoughts of harming self and/or others, please call our Crisis Hotline at 757-393-8990 immediately. Emergency services are available 24/7.

The City of Virginia Beach’s Department of Human Services has Adult Outpatient Mental Health Services (including Same Day Access) available by calling 757-385-0511 and Emergency Mental Health Services available 24/7 by calling 757-385-0888.

Parenting Support

Children’s Hospital of the King’s Daughters, provides a wealth of parenting resources and hosts information on free parent chats/classes, a parenting blog and is promoting a free children’s book that helps parents to explain the coronavirus to children. 757-668-9304.

The Virginia Department of Health’s Stronger Parents, Brighter Futures program offers support services for parents and co-parents across the Commonwealth of Virginia. The program offers assistance with food, housing, medical care, baby supplies, jobs, parenting support, and more. 800-901-6260

Veteran-Related Resources

If you are a veteran in immediate crisis, please call the Veteran’s Crisis Line: 1-800-273-8255 and press 1

The Cohen Center offers confidential, client-centered therapy for a variety of short-to-medium term mental health issues including depression, anxiety, post-traumatic stress, adjustment issues, anger, grief and loss, family issues, transition challenges, relationship problems, and children’s behavioral problems for Post 9/11 Veterans and their families along with Active Duty family members. Call 757-965-8686.

DVS Virginia Veteran and Family Supportprovides assistance with connecting Service Members, Veterans, and their Families (SMVF) to a range of behavioral health supports and related supportive services, in addition to providing individual peer support and groups. Please reach out to us directly if you need assistance. Connection to national and state resources for veterans in need of behavioral health services which provide treatment, support and information to persons experiencing a psychological or emotional crisis, a traumatic event, or substance abuse or addiction including misuse of medications.

Hampton Roads Veterans Career Compass connects military affiliated job seekers – veterans, transitioning service members or spouses and family members to job opportunities at over 100 participating employers in the Hampton Roads area.

Hampton Roads Veterans Employment Centerprovides a unified community process that advances employment opportunities for Transitioning Service Members, Veterans, and Military Spouses.Call757-807-0423.

Mission United, a collective impact initiative spearheaded by the United Way of South Hampton Roads, is a free program that coordinates community services for active duty service members, veterans and their families, connecting them to affordable housing, job training, health care and other resources through a single entry point to the help they need. Call 757-877-7777.

VA Vet Centersare community-based counseling centers that provide a wide range of social and psychological services, including professional readjustment counseling to eligible Veterans, active duty service members, including National Guard and Reserve components, and their families.

  • Norfolk Vet Center provides local assistance so active duty service members, including National Guard and Reserve Components and their families. Call 757-623-7584. For assistance after hours, weekends, and holidays call: 1-877-WAR-VETS (1-877-927-8387).
  • Virginia Beach Vet Center provides local assistance so active duty service members, including National Guard and Reserve Components and their families. Call 757-248-3665.

Vet House Incorporated is a 12-month program providing contemporary living quarters in a group environment, assistance in job hunting, transportation, personal skills and development guidance. Call (757)-724-8614.

Veterans Crisis Line  is a free, confidential resource that’s available to anyone, even if you’re not registered with VA or enrolled in VA health care. Call 800-273-8255 and PRESS 1. Text: 838255. Call TTY if you have hearing loss: 800-799-4889.

VA Intimate Partner Violence (IPV) Assistance Program is committed to ensuring that Veterans and their partners who are impacted by Intimate Partner Violence are treated with dignity and respect and offered services to ensure safety and well-being. National DV hotline (24/7) Crisis Line at: or 1-800-799-7233 (SAFE); Hampton VAMC. Call 757-722-9961 Ext. 3991