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Community Resources during COVID-19

The Virginia Department of Social Services Common Help page is a great place to start if you find that you need support services during the COVID-19 crisis. This page contains resources for child care, energy assistance, food, health care, and other critical needs.

Virginia residents may call 211 for questions regarding housing, food, rent, and medication assistance.

Resources 757 is a full resource page for housing, food, individual and family support, health care, GED and education and much more for the Hampton Roads area.

Academic Assistance

Hampton Roads Workforce Council is offering a series of engaging workshops to assist youth between 14 to 24. The workshops will focus on three specific areas: career development, financial literacy, and job search assistance. Workshops will be held at 11:00 am and 2:00 pm every Tuesday and Friday for the duration of the social distancing period. The organization is also offering weekly tutoring sessions twice a week on Wednesdays from 2:00 to 4:00 pm and Thursdays from 5:30 to 7:30 pm. Register for events here.

Addiction Support

Alcoholics Anonymous. Tidewater Intergroup council of Alcoholics Anonymous hosts online meetings 7 days a week. Find a list of meetings here.

Al-Anon. Tidewater Area Al-Anon and Alateen groups host conference calls and virtual meetings. Find a list of meetings here.

Narcotics Anonymous. Tidewater Area of Narcotics Anonymous hosts virtual meetings. Find a list of meetings here.

Virginia Beach Opioid Addiction Warmline provides support for residents struggling with opioid addiction. Email here.

Child Abuse

Local social services organizations are responsible for investigating child abuse and neglect. The Commonwealth of Virginia has a 24/7 Child Abuse Hotline: 800-552-7096

Child Care

Child Care Aware of Virginia
Child Care Aware of Virginia is a community-based network of child care and early education specialists.

Virginia Department of Social Services
The Child Care Subsidy Program assists families in paying child care costs for children under age 14 who are not eligible to attend public school during the part of the day when public education is available, or children with special needs under age 18 who reside with the applicant. If you are eligible and are approved for services, the Subsidy Program can pay a portion of your child care costs directly to the child care provider. Check eligibility and apply here.

Domestic and Intimate Partner Violence

The YWCA of South Hampton Roads
YWCA provides shelter and crisis services to children, men, women, and LGBTQ individuals of all ages, races, cultures, and economic backgrounds who are escaping interpersonal violence, stalking, and/or human trafficking in order empower victims and break the cycle of violence. 24/7 Coordinated Crisis Response Hotline at 757-251-0144.

The HER Shelter, Inc.
Help and Emergency Response, Inc. provides leadership, advocacy, and resources to survivors and communities affected by Domestic Violence, Sexual Violence, Stalking, and Human Trafficking. 24/7 Coordinated Crisis Response Hotline at 757-251-0144

Samaritan House
Samaritan House offers housing, case management, counseling, victim advocacy, transportation, medical assistance, food assistance, group therapy, job training and more to individuals and families experiencing domestic violence, sexual assault, human trafficking or homelessness. 24/7 Coordinated Crisis Response Hotline at 757-251-0144.


The Virginia Employment Commission provides unemployment insurance benefits for individuals who have lost their income. Apply for Virginia unemployment insurance benefits here.

The Virginia Poverty Law Center provides information to Virginia residents who have become unemployed as result of COVID-19 Pandemic. A very helpful publication, Seven Things to Know if You’ve Lost Your Income, provides information for individuals who have recently lost their income.

Energy Assistance

Dominion Energy* Dominion Energy has suspended all service disconnections for nonpayment at this time. If you have been disconnected and need your service restored, please contact Dominion Energy. Dominion Energy has several options for individuals seeking assistance with paying their electric bills. 866-366-4357.

Financial Assistance

Temporary Assistance for Needy Families (TANF)
The TANF program provides eligible families with a monthly cash payment to meet their basic needs. Apply for TANF here.

Catholic Family Charities
Catholic Charities provides financial assistance only for rent/mortgage and utility help for families facing unforeseen difficulties. Catholic Charities takes referrals for financial assistance from the Regional Housing Crisis Hotline available by calling 757-587-4202.

Food Assistance

Supplemental Nutrition Assistance Program (SNAP)
Supplemental Nutrition Assistance Program (SNAP) can be used like cash to buy eligible food items from authorized retailers. Apply for SNAP here.

Local public school systems are making breakfast and lunch available by drive-by/pick-up service. Please note that students must be present when picking up meals. Please verify schedules before arriving at locations.

  • Chesapeake Public Schools available at various school and community centers. Schedule varies.
  • Norfolk Public Schools available at various school and community centers. Schedule varies.
  • Portsmouth Public Schools available at various school and community centers. Schedule varies.
  • Portsmouth Parks and Recreation 12:00 pm – 2:00 pm.
  • Portsmouth Public Schools Magic Bus Neighborhood Meal Delivery locations, schedule varies.
  • Virginia Beach Public Schools Monday – Friday 9:00 am – noon.

Basillica of St. Mary of the Immaculate Conception holds a food pantry Monday, Wednesday and Thursday 9:30 – 11:30 am and a soup kitchen on Wednesday, Thursday and Friday from 12:15 – 1:30 pm. Call the church office at 757-622-4487.

Jewish Family Services of Hampton Roads
JFS provides food assistance to all local families in need through our Communitywide Food Pantry. Individuals and Families, regardless of affiliation, can receive food assistance once a month. The Pantry is open Monday and Tuesday mornings from 10:00 am to 12:00 noon. The Pantry is located at 5000 Corporate Woods Drive in Virginia Beach.

The Foodbank of Southeastern Virginia
Starting on Tuesday, April 14, 2020, the Foodbank will begin distributing food at designated YMCA locations once per week. Consult the Foodbank’s website for a schedule of distribution sites.

The Salvation Army
Food Pantry has moved to a drive-thru process to facilitate food distribution safely. Individuals and families needing immediate food assistance can drive-thru the Food Pantry on Monday through Friday, 1:00 pm – 3:30 pm at 5525 Raby Road in Norfolk. All applicants must show ID to receive food. For more information, please call 757-965-9012, select option 2.

Union Mission Ministries
The Union Mission provides shelter and meals to men, women, and children in the community. Emergency Shelter: 757-627-8686 (men, ext. 200; single women, ext. 354; women with children, ext. 351).

Cover Virginia
On this website you can learn about Virginia’s Medicaid and FAMIS programs for children, pregnant women and adults. You can also get information about health insurance options available through the Federal Marketplace. You can apply online or search for someone who can assist you with your application.

Eastern Region Virginia Department of Health COVID-19 Hotline, 757-683-2745 (for non-medical questions).

HIV/AIDS Resources

The LGBT Life Center of Hampton Roads
LGBT Life Center (formerly ACCESS AIDS Care/The LGBT Center of Hampton Roads) provides programs and services to individuals and families impacted by HIV/AIDS in Hampton Roads. Our services include medical case management, housing, meals, transportation, outreach, prevention, education, and free HIV/STI testing. 757-640-0929.

Housing and Homelessness

Family Engagement Services
Virginia Department of Social Services Department of Family Engagement Services provides assistance to non-custodial parents who struggle with housing, employment, or another barrier.

The Salvation Army
Our Social Service team is providing rental and utility assistance as funds are available. Program eligibility criteria and information on how to be digitally referred through the Regional Housing Crisis Hotline is available by calling 757-965-9012, select option 1 for Dominion EnergyShare and Virginia Natural Gas, select option 3 for H20 Water Utility and select option 4 for rent.

Union Mission Ministries
The Union Mission provides shelter and meals to men, women, and children in the community. Emergency Shelter: 757-627-8686 (men, ext. 200; single women, ext. 354; women with children, ext. 351).

Virginia Beach Housing Resource Center
Families and individuals who are homeless or in imminent danger of losing their home should first call the Regional Housing Crisis Hotline at (757)-227-5932. A specialist will screen calls and determine the nature of the housing crisis. Depending on the situation, referrals may be made to Virginia Beach Housing & Neighborhood Preservation for further assessment. The most vulnerable homeless families and individuals will be sheltered and housed at the Housing Resource Center or at non-profit facilities in the community as space is available.

The Virginia Poverty Law Center
The Virginia Poverty Law Center has a number of resources for tenants and homeowners here. And a helpful FAQ on Evictions During COVID-19.

Immigrant Resources

The Virginia Povert Law center provides up-to-date information for immigrants attempting to access immigration benefits during the COVID-19 pandemic.

Mental Health Resources

Mental Health America
To aid individuals and communities during this time, MHA has compiled a range of resources and information.

Catholic Family Charities of Eastern Virginia
Catholic Family Charities offers day and evening counseling services on a sliding scale. Please call 757-467-7707 on the Southside and 757-875-0060 on the Peninsula.

The Virginia Department of Medical Assistance Services has an array of behavioral health resources available.

The City of Chesapeake Department of Integrated Behavioral Healthcare is providing emergency and behavioral telehealth services. Residents can access emergency services 24 hours a day by calling 757-548-7000. To enroll in behavioral telehealth services call 757-547-9334 between 8:00 am and 5:00 pm Monday through Friday.

Norfolk Community Services Board provides services to Norfolk residents in a behavioral health crisis. Persons in a behavioral health crisis are asked to call 757-664-7690 prior to going to a hospital emergency room. Residents who would like support by phone by a Peer Counselor, call the Warm Line at 757-664-6683.

The City of Portsmouth Department of Behavioral Healthcare offers an array of services to address mental health, recovery, suicide prevention, and other behavioral health needs. If experiencing a psychiatric emergency with thoughts of harming self and/or others, please call our Crisis Hotline at 757-393-8990 immediately. Emergency services are available 24/7.

The City of Virginia Beach’s Department of Human Services has Adult Outpatient Mental Health Services (including Same Day Access) available by calling 757-385-0511 and Emergency Mental Health Services available 24/7 by calling 757-385-0888.

Military and Veterans

Mission United™ connects veterans and their families with the services they need – from securing a roof over their heads, to finding a stable job, to getting health treatment.

Veterans Crisis Line: Suicide Prevention Hotline, Text & Chat 
Call the Veterans Crisis Line at 1-800-273-8255 and Press 1 or text to 838255. Free, confidential support for Veterans in crisis and their families and friends. Call the Veterans Crisis Line at 1-800-273-8255 and Press 1, text to 838255, or chat online 24/7/365.

My HealtheVet
A plethora of resources in addition to online health care from the Department of Veterans Affairs.

Parenting Support

Children’s Hospital of the King’s Daughters, Michelle Tryon, Community Outreach Coordinator, Children’s Hospital of the King’s Daughters. Hosting free parent chats/classes, a parenting blog and is promoting a free children’s book that helps parents to explain the coronavirus to children. 757-668-9304.

The Virginia Department of Health’s Stronger Parents, Brighter Futures program offers support services for parents and co-parents across the Commonwealth of Virginia. The program offers assistance with food, housing, medical care, baby supplies, jobs, parenting support, and more. 800-901-6260