OPTIONS FOR STUDENTS NEEDING INTERNET ACCESS
- TCC is preparing to distribute CARES Act funding to eligible students.
- Options for students needing internet access
- Remote learning will continue for at least the first portion of the Summer Session.
- Virginia’s Community Colleges implemented a new grading scale for 2020 classes that end after April 7.
- The college is open for virtual support only. Faculty & Staff should not report to campus.
- Per the Governor’s executive order on March 30, telework will continue until June 10.
- NEW! Community resources during COVID-19
- NEW! How to order summer textbooks.
- Statement from Dr. Conston
- General FAQs
- Summer 2020 Remote Instruction
- For Students
- For Faculty & Staff
- Spring 2020 Grading Policy
- About Workforce Solutions Training and Classes
- Information for Students Needing Internet Access
- Submit a Question
This page was last modified on May 18, 2020 at 11:36 am.
Here are some resources for those of you needing help with connectivity while TCC continues remote and online instruction for the rest of Spring 2020 and going into Summer 2020.
Also, remember that TCC’s Computer Club makes PCs available through its Computers for Student Success program. Visit their website for more information and details on how to apply.
If you are equipped with a Wi-Fi enabled portable device, you may access TCC’s network in the following campus locations. Spaces are marked “TCC Student Wi-Fi Parking.” Hours are 10 a.m. to 2 p.m. Monday through Friday.
- Chesapeake Campus: Parking lot next to the Pass Building. You may park in handicapped spaces. Of the four campuses, this area has the strongest external Wi-Fi signal.
- Norfolk Campus: On Granby Street in front of the Walker Building and on College Place across from the Green District Administration Building. Note that these are metered spaces with the first hour free.
- Portsmouth Campus: On Freedom Avenue alongside the B Building
- Virginia Beach Campus: Driveway in front of the Regional Health Professions Center. You may park in the handicapped spaces.
Here are some additional resources that may be useful to you.
- Check your local public libraries. Although the buildings are closed, Wi-Fi may still be available from the parking lots.
- South Hampton Roads YMCAs offer guest Wi-Fi that may be accessible from outside although the buildings are closed.
- Many restaurants, coffee shops, grocery stores, and big-box stores have public Wi-Fi. Some of these are still open, but even if they’re not, the Wi-Fi may still be available.
WARNING: Public Wi-Fi, while useful, can be dangerous. Keep your connections brief — such as to submit an assignment — and never send sensitive information, such as passwords or credit card or bank accounts numbers. Use of public Wi-Fi is at your own risk.
Not all students have internet providers that are accessible from their residence. Those who do may be able to take advantage of limited-time free or reduced cost service. Not all providers serve all parts of our region so you may need to contact the service provider to verify that your address is covered. Examples of offers are listed below; not all offers may be available to all users.
- Spectrum/ Charter Spectrum will offer free Spectrum broadband and Wi-Fi access for 60 days to households with students who don’t already have a Spectrum broadband subscription. To enroll, call 844-488-8395. See more info here.
- Verizon has a discounted LifeLine program for low-income households. Details
- Cox Communications Connect2Compete program provides 30 days of free internet access for households with children in K-12. Click here for more info.
If you have a data plan on your mobile phone, you may be able to access the internet from a laptop, desktop or tablet by turning your cellphone into a mobile hotspot. Search your provider’s website or see this article for basic instructions.
BE AWARE: Data charges may apply and may be significant!!
In accordance with their agreements with the Federal Communications Commission (FCC), some cell service providers are suspending data limits/caps and waiving late fees for bills for the next 30 days. Check your provider’s website to see if your data limits have been extended.
AT&T COVID-19 response: offers open hot-spots, unlimited data to existing customers, and $10/month plans to low income families
Verizon COVID-19 response: no special offers, but following the FCC agreement.
Sprint COVID-19 response: follows FCC agreement, provides unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot-spots for 60 days at no extra charge (I expect others will follow).
T-Mobile COVID-19 response: follows FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge.