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Medical Administrative Assistant

Career Studies Certificate

administrative assistant in a doctor's office speaks to a patient

Start an in-demand career in health care

By 2022, the Bureau of Labor Statistics projects employment for medical administrative assistants will grow by 29 percent

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Virginia's health care employers need trained medical office administrators to help manage their organizations.

Tidewater Community College’s Career Studies Certificate in Medical Administrative Assistant helps students establish successful, in-demand careers managing the health care, insurance and business practices of medical facilities.

Our program develops general medical and administrative skills important for performing administrative support in the health care environment so you can keep up with the rapidly changing healthcare and medical insurance technologies and regulations.

Our instructors have designed a one-year program to teach you the communication and patient relations skills employers are looking for. You’ll learn how to maintain electronic health records, handle billing, schedule appointments, understand medical terms, work with medical records and protect patient privacy. You will also complete an externship with on-the-job training that allows you to apply the skills you've learned in the classroom.

While the medical administrative assistant program prepares you for immediate employment in a hospital, doctors' office or clinic, it is also designed to prepare you for certification exams that can strengthen your appeal to potential employers. The career studies certificate program also acts as an ideal refresher for those returning to the field, or as a means of upgrading skills for professional advancement.

Go further

Apply all of the credits you earn in this program to TCC's Associate of Applied Science in Administrative Support Technology with Specialization in Medical Administrative Assistant.

Certify your skills

Earn valuable industry credentials. Students in this program are qualified to sit for the Microsoft Office Specialist (MOS) examinations.

View program curriculum
What does this program cost?

TCC’s Career Studies Certificate in Medical Administrative Assistant consists of just 3 semesters of part-time study, with classes held mainly on the Portsmouth Campus.

Estimated Program Cost*:
28 credits x $185.35 per credit = $5,189.80 (not including textbooks and supplies)
*Based on Fall 2018 in-state tuition. Your actual cost may differ.

Where can you go?

Graduates are prepared for immediate entry into the workforce. Students interested in further education can transfer all their credits toward an the Associate of Applied Science in Administrative Support Technology.

Is this program for you?

Yes, if you:

  • like problem solving
  • are detail-oriented
  • work well in groups
  • enjoy working with computers
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Veterans, transitioning military, spouses and dependents: TCC’s Center for Military and Veterans Education provides academic guidance and help in maximizing your GI Bill® and other educational benefits.

Learn more about the CMVE

Fanned-out money

Tuition assistance such as financial aid, scholarships, work-study, grants and loans can help you save money and reduce college debt.

Learn more about paying for college

A variety of online course offerings make it easier to fit the program into your busy schedule

Complete this program in as little as 1 year!

Internship opportunities ensure many students graduate with experience in the field – and job offers


“This is a program that teaches you how to deal with people,” says program head Debra Wells


Becoming a Microsoft Office Specialist (MOS) helps you differentiate yourself in today's competitive job market

Program spotlight

Learning administrative skills that have value in every field